Introduction
Students Library ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our library located at Madangir, Delhi, or use our services.
Please read this privacy policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
- Name: Full name for membership registration
- Contact Details: Phone number and email address
- ID Proof: Aadhar card, PAN card, or other valid ID
- Photograph: Passport-size photo for ID card
- Address: Residential address for records
Automatically Collected Information
- CCTV Footage: For security purposes within library premises
- Entry/Exit Logs: Time stamps of your visits
- Payment Records: Transaction history for membership fees
How We Use Your Information
- To process your membership registration and manage your account
- To communicate with you about your membership, renewals, and updates
- To ensure security and safety within our premises
- To send you important notices, offers, and promotional materials
- To improve our services and customer experience
- To comply with legal obligations and resolve disputes
Information Sharing
We do NOT sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Legal Requirements: When required by law or legal process
- Safety: To protect the safety of our members and staff
- Service Providers: With trusted partners who assist in operating our services
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
Secure Physical Storage
Documents stored in locked cabinets
Limited Access
Only authorized staff can access data
CCTV Monitoring
24/7 surveillance for security
Data Deletion
Records deleted after retention period
Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your data (subject to legal requirements)
- Opt-out: Unsubscribe from promotional communications
Data Retention
We retain your personal information for the duration of your membership and for a period of 2 years after the end of your membership. CCTV footage is typically retained for 30 days unless required for investigation purposes.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.